How do I change my email address?
What do you do if you forgot the old password?
They say they can't find my child in the database.
Can I set up an account prior to registration being opened?
Yes, this is recommended. Creating an account and adding your children prior to the Scheduling Opening date will allow you to start scheduling as soon as the scheduling window opens. Waiting to the last moment to create an account may allow other users to begin scheduling appointments ahead of you.
What if I never received a confirmation email?